Branch Recalls Ergonomic Chairs Due to Fall Hazard
- Date
- Sep 3, 2026
- Company
- Bureau Office, Inc. dba Branch, of New York, New York
- Product
- Ergonomic Chairs
- Reason
- The backrests of the chairs can detach, posing a fall hazard to consumers.
- Hazard
- Injury (fall, cut, crash)
- Units
- About 16,000 (In addition, about 180 were sold in Canada)
- Remedy
- Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly.
- Source
- CPSC
Stores named in the notice
- Amazon: “…c Chairs Due to Fall Hazard Sold At: Online at BranchFurniture.com, Amazon.com, WestElm.com, ContainerStore.com, OfficeDepot.com and other websites…”
How to identify the product
- This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging:
- Sold at: Sold At: Online at BranchFurniture.com, Amazon.com, WestElm.com, ContainerStore.com, OfficeDepot.com and other websites from approximately December 2025 through July 2026 for between $320 and $350. |
- Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly.
Facts are taken from the official notice. If anything here differs from it, the official notice is correct.